shop class With confidence
We stand behind all of our products with a 30 day Money-Back Guarantee. If you ‘re not 100 % satisfy with your purchase, we will work with you to find a better fit. Or, we ’ ll plainly refund your purchase – no questions asked ( though some restrictions do apply, which are outlined in detail in our policy details below. )
Read below to understand Our come back policy in three simple guides : authorization, Eligibility & Applicable Fees
All returns must be authorized by ShopSalonCity. Any return without our prior knowledge will not be accepted and a refund will not be issued. here ’ s how to receive authorization :
Contact us using the form on our
reach us page, email us at shopsaloncity @ gmail.com, or call us at 469-975-4322 .
- One of our Service Representatives will contact you to get the data we need to authorize and process your fall .
We would besides appreciate any related photos or videos indeed that we can better understand the issue you had with your purchase. Once the return trade has been received, ShopSalonCity will issue a refund and/or credit, which will be processed within 7 business days .
New and idle products in their original packaging are eligible for a full refund if sent binding to ShopSalonCity within 30 days of the sidereal day the product was delivered to your location. Returns after 30 days of the acknowledge of your cargo will not be accepted. Custom items, clearance products, and special orders are not eligible for returns. Products that have been installed or connected to plumbing ( including but not limited to shampoo wake units, pedicure resort hotel, etc. ), and beauty products ( due to covid ) are ineligible for returns/exchanges. partial refunds are not available for partial kits – the full kit with all related parts must be included to be eligible for a refund.
Read more: 15 Best Matte Nail Polishes To Try in 2021
3. Fees & Liability
All returned products will be subject to inspection and may be subject to extra fees. Returned merchandise without its original box will be subject to a minimal restock fee of 25 %. If token ( mho ) are returned damaged or not in the original packaging, an extra 10 % fee will be assessed to cover those costs .
master transport charges are non-refundable, and ShopSalonCity is not responsible for any expenses incurred in the come back march, including cargo charges. All action fees on render items that were primitively paid through the use of financing will be collected upfront before a hark back authority count will be issued .
If an item was in the first place shipped by freight, it must besides be returned by freight – you will need to prepare the come back in the original box and it must be strapped to a pallet. If you have questions about this march, we are available during business hours to offer aid .
Shipping Address for Returns:
ShopSalonCity : Customer Service Department
1036 S Jupiter Rd, Ste 200
Garland, TX 75042
guarantee Policy – patronize with Peace of Mind
Every product offered by ShopSalonCity is covered by a express parts guarantee that begins the like day the intersection is delivered. If anything does not work vitamin a intended within our guarantee terms, we will resolved the issue with either replacements parts, substitute of complete units, a refund, or guarantee animate services .
Our team located in Texas includes skilled mechanics that assemble and solve on these products every sidereal day. so if you have any offspring, you can rest assured you are in good hands and we can resolve the issue promptly, and efficiently .
To see our full Warranty information, please visit our Terms, Conditions, and Policies Page .