Please take into consideration that we accept qualifying returns but not exchanges. Refunds are issued once the reelect products clear our inspection.
1 ) An token is eligible for cancellation if : -you posted a Return request within 24 hours of payment and your ordain is placid under “ Pending ” condition ( if your regulate is under “ Queued for Shipment ” condition, please contact our customer service concentrate ) or -the order is delayed for more than 10 days since requital and you have not received any notification regarding the check ; or -the order token is out of stock.
2 ) We accept retort ( s ) if : -you are returning due to change of mind ( on size, coloring material, etc. ) -you receive a intersection unlike from your order ; or -you receive a defective product.
**Return Instructions ( 1 ) Post a revert request on our Return forum within 7 days of reception. You are required to attach photos of the receive product ( s ) and include the item code, order number, and reason for rejoinder. ( 2 ) A customer service representative will be in contact to assist you by e-mail ( 3 ) Items returned must be in their master condition, which includes tags and any promotion. Please make surely to include a note of your regulate number, diagnose, and exploiter ID.
*Please be advised that returns are accepted only IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any anterior accept are not accepted.
*Please note that EVEN defective/incorrect item ( south ) must be returned with all of the tags and labels intact. The item ( sulfur ) must be sent unworn and in the original packaging.
*Please include all contents of the original package and free gifts ( if applicable ) in your reelect box.
*Return ship fees for faulty/wrong orders will be paid for or reimbursed. If the Cash-On-Delivery option is not available for your EMS cargo, scan the render receipt and either mail it with the token to return or post an persona of it on the forum. The ship fee will be refunded once the return detail has arrived.
3 ) We do not accept restitution ( s ) if : -you are returning shoes, bags, or any other accessories -the products are damaged ascribable to customer botch -your rejoinder request is not approved by our staff
The stick to items are not considered defective :
* Items that are in the first place manufactured without tags or labels * Items with creases that may have been made during dispatch * Items with unsatisfactory/incomplete finish due to mass product
4 ) If there is a missing token from your orderliness : *Contact our customer service kernel by forum within 7 days of delivery.
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*Please keep all contents of the original box including packaging material ( boxes, fictile bags, etc. ) with you until you are teach otherwise.
Please note that we may not be able to process the refund for your missing detail if you lose or damage any promotion material.