Notice: PPE products are not subject to our return policy and may not be returned. This includes: face masks, face shields, gloves, table shields, alcohol, and hand sanitizers.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can ’ thyroxine offer you a refund or exchange .
To be eligible for a return, your item must be idle and in the same condition that you received it. It must besides be in the original promotion.
respective types of goods are excuse from being returned. Electric parts and items are not returnable if products are opened or used. We besides do not accept products that are gift cards, health or personal care items, suggest or sanitary goods, hazardous materials, or flammable liquids or gases .
To complete your return, we require a acknowledge or proof of purchase .
Please do not send your purchase back to the manufacturer .
There are certain situations where only overtone refunds are granted ( if applicable )
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Please note that a restocking tip of 20 % might be imposed for some retort items .
Marketplace items
We do not recommend customers to return the marketplace item because the cost of shipping back the detail may be tied higher than the value of the intersection itself. Refunds can not be accepted if sellers have sent the right product to customers in good circumstance, and as described .
Packages that shipped from the USA can be returned to the seller ‘s local warehouse but customers will have to pay for the transportation fees which are the transport costs from sellers to customers, we will besides offer a fully product refund when the returned intersection has not been used or damaged .
Some packages may besides have customs clearance problems and can not be delivered to the destination because of a certain state ‘s customs policies .
We will try to help you to solve the customs headroom trouble but not resend a new package again because it will not arrive either .
Refunds (if applicable)
once your revert is received and inspected, we will send you an e-mail to notify you that we have received your return detail. We will besides notify you of the approval or rejection of your refund .
If you are approved, then your refund will be processed, and a credit will mechanically be applied to your recognition wag or original method acting of requital, within a certain amount of days .
Late or missing refunds (if applicable)
If you haven ’ deoxythymidine monophosphate received a refund yet, beginning check your savings bank account again.
then contact your credit circuit board caller, it may take some meter before your refund is formally posted .
adjacent, contact your bank. There is often some serve time before a refund is posted .
If you ’ ve done all of this and you still have not received your refund yet, please contact us at samnailsupply @ gmail.com .
Sale items (if applicable)
lone regular priced items may be refunded, unfortunately, sale items can not be refunded .
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the lapp detail, send us an e-mail at samnailsupply @ gmail.com and send your item to :
Sam’s Nail Supply
9750 Walnut Street, Suite 135
Dallas, TX 75243
United States
Gifts
If the detail was marked as a endow when purchased and shipped directly to you, you ’ ll receive a give recognition for the value of your return. Once the reelect item is received, a endow certificate will be mailed to you .
If the item wasn ’ t marked as a endowment when purchased, or the gift giver had the regulate shipped to themselves to give to you late, we will send a refund to the gift giver and he will find out about your render .
Shipping
To return your merchandise, you should mail your intersection to :
Sam’s Nail Supply
9750 Walnut Street, Suite 135
Dallas, TX 75243
United States
You will be creditworthy for paying for your own transportation costs for returning your item. transport costs are non-refundable. If you receive a refund, the monetary value of retort shipping will be deducted from your refund.
Depending on where you live, the fourth dimension it may take for your substitute product to reach you may vary .
If you are shipping an item over $ 75, you should consider using a traceable shipping service or purchasing ship insurance. We don ’ thymine guarantee that we will receive your come back detail .