To be eligible for a return, your token must be idle and in the same condition that you received it. It must besides be in the original packaging.
several types of goods are exempt from being returned. perishable goods such as food, flowers, newspapers or magazines can not be returned. We besides do not accept products that are familiar or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items :
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- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a chase phone number, which shows the items which you already returned to us.
There are certain situations where alone partial derivative refunds are granted ( if applicable )
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a consequence of our error will receive a full moon refund, some returns may be submit to a restocking tip of 7 % of the entire item monetary value, please contact a customer care team extremity to see if your return is submit. Returns that arrived on time and were as described are subject to a restocking tip.
Items returned to us that were not the consequence of our error, including items returned to us ascribable to an invalid or incomplete address, will be refunded the original item price less our criterion restock fees.
If the detail is returned to us for any of the following reasons, a 15 % restocking fee will be applied to your refund total and you will be asked to pay for fall shipping :
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the rejoinder shipper, however, in many cases you will receive a refund more quickly. This meter period includes the transportation system time for us to receive your fall from the shipper ( 5 to 10 business days ), the time it takes us to process your return once we receive it ( 3 to 5 business days ), and the time it takes your bank to process our refund request ( 5 to 10 occupation days ).
If you need to return an token, please Contact Us with your order issue and details about the product you would like to return. We will respond cursorily with instructions for how to return items from your rate.
We ‘ll pay the return ship costs if the come back is a leave of our error ( you received an wrong or defective detail, and so forth ). In other cases, you will be creditworthy for paying for your own ship costs for returning your token. ship costs are non-refundable. If you receive a refund, the price of render embark will be deducted from your refund.
Depending on where you live, the time it may take for your change product to reach you, may vary.
If you are shipping an item over $ 75, you should consider using a traceable embark avail or purchasing ship indemnity. We don ’ metric ton guarantee that we will receive your return item .