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You may return most newfangled, unopened items within 30 days of delivery for a entire refund.
To be eligible for a return, your item must be fresh and in the same discipline that you received it. It must besides be in the original box.
several types of goods are excuse from being returned. perishable goods such as food, flowers, newspapers or magazines can not be returned. We besides do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
extra non-returnable items :
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- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a track issue, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted ( if applicable )
Book with obvious signs of habit
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a resultant role of our error will receive a full refund, some returns may be subject to a restocking fee of 7 % of the full token price, please contact a customer care team member to see if your render is capable. Returns that arrived on time and were as described are submit to a restocking fee.
Items returned to us that were not the resultant role of our mistake, including items returned to us due to an disable or incomplete address, will be refunded the original detail price less our standard restock fees.
If the item is returned to us for any of the be reasons, a 15 % restocking fee will be applied to your refund total and you will be asked to pay for come back ship :
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your box to the reappearance shipper, however, in many cases you will receive a refund more promptly. This time period includes the theodolite fourth dimension for us to receive your hark back from the shipper ( 5 to 10 business days ), the time it takes us to process your tax return once we receive it ( 3 to 5 clientele days ), and the time it takes your bank to process our refund request ( 5 to 10 business days ).
If you need to return an detail, please Contact Us with your rate number and details about the merchandise you would like to return. We will respond quickly with instructions for how to return items from your order .
Shipping Cost
We ‘ll pay the reappearance embark costs if the rejoinder is a resultant role of our mistake ( you received an faulty or defective item, and so forth ). In early cases, you will be responsible for paying for your own transportation costs for returning your detail. ship costs are non-refundable. If you receive a refund, the monetary value of return transportation will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an detail over $ 75, you should consider using a traceable ship service or purchasing transport insurance. We don ’ thymine guarantee that we will receive your return item .